Before writing to us please check FAQ below...
Have any questions or concerns?
We’re always ready to help!
Send us an email to:
or fill-in the following form:
6939 Hastings St.
Do you provide International delivery?
Yes, you will see the applicable shipping cost when you check out
What is your shipping policy?
FREE shipping on orders over $200
to Canada and Continental US
Canda and US orders under $200 - $20 shipping
International orders - $20 shipping
(please be aware of your country's import tax and duty
The package will be sent via Canada Post expedited service which usually arrives in 4-7 business days after fulfillment depending on the destination.
How do I track my order?
We will contact you with a tracking number when available
Yifat Jovani fit true to size. If you are usually a small then you will likely be a small in Jovani Designs. In general our xsmall=2, small=4, medium=6, large=8, xlarge=10 xxlarge+12. Feel free to email us at firstname.lastname@example.org with any questions you may have on the fit of particular garments
Should your Yifat Jovani top not fit properly we are happy to swap up sizes, exchange for a different style, issue you a credit towards your next purchase, or issue a refund for the full amount of the purchase minus the shipping.
The customer is responsible for all shipping and handling fees both ways. All sale items are a FINAL SALE.
All return requests must be emailed () in to us within 5 days of receiving the order for an RA#. No package will be accepted without one. Returned merchandise must arrive back within 20 days from the original shipment date.
All returns must be in 100% new condition, not worn, nor washed and all tags in place. Please ensure returned clothing is packaged safely, as we will not accept damaged returns.